FAQs– ZOYA

FAQs

Q: Do your sizes run true, or do I need to size up or down?

A: Our sizes are true to fit, so please choose your regular size.

Q: Is the sole comfortable for long walks or stiff?

A: The sole is comfortable and suitable for long periods of wear.

Q: What is the minimum order quantity?

A: The minimum order is one pair of shoes.

Q: What payment methods do you accept?

A: We accept cash on delivery, InstaPay, Vodafone Cash, or bank transfer.

Q: Do you deliver to all governorates?

A: Yes, we offer shipping across all governorates in Egypt.

Q: How long does shipping take?

A: For Cairo and Giza, it takes 1-2 days. For other governorates, it takes 3-6 days.

Q: Can I open the package before paying?

A: No, the package cannot be opened before payment.

Q: How do I clean the product?

A: Contact us on our page as each product has its own care instructions for the best results.

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